Return and Refund Policy

We are happy to welcome you to our website, to meet the unique requirements of laboratories, healthcare facilities, and entities that place a high priority on safety, our website seeks to provide a wide variety of high-quality items.

For the benefit of all of our devoted subscribers, we prioritize reliability and security.

You accept the terms and conditions that apply to your use of our website by accepting our Web Site Use Agreement.

If you have any questions about Labdex.com return/refund policy, our devoted team is prepared to offer you the direction and the help you require.

By using www.labdex.com, you acknowledge reading and accepting the terms and conditions of our return/refund policy as well as those in our shipping and privacy policies

Terms and Conditions

1. Cancellation before shipping: Before the order is picked up by the Designated Shipper at the Supplier's shipping point, subscribers have the option to cancel their order. If the Agreement is terminated at this time, the Distributor will not be required to pay anything.

2.Transitional period: We'll stay in touch with you frequently. We will swiftly get in touch with you after the product ships to give you the pertinent facts, such as tracking information and anticipated delivery dates.

3. Policy for placing orders: We have a stringent order placement policy that demands full payment beforehand, which means the entire price for the order must be paid in advance. We don't accept orders with partial payments or payments due upon delivery.

Termination After Shipment But Before Acceptance

1. Return and replacement deadlines: Requests for refunds and replacements of products must be made within 30 days after delivery. This guarantees that any concerns are quickly resolved in a fair amount of time.

2. Restocking Fees: If an item is returned, a 30% restocking fee will be assessed. The administrative expenses related to handling the return and refilling the merchandise are covered by this fee.

3. Term and policy changes: We are therefore empowered to add or modify any terms and conditions relating to the website or any products. We will see to it that the buyer is informed in advance of these minor adjustments.

4. Warranty: Our items come with a warranty that lasts for a full year from the date of purchase, which we are happy to offer. During the time frame mentioned, this warranty covers any potential material or workmanship flaws.